Distance Sales Agreement

1. Parties

This Distance Sales Agreement ("Agreement") is concluded electronically between the SELLER identified below and the BUYER who shops by creating a membership or placing an order on the Site. By accepting this Agreement, the BUYER acknowledges the obligation to pay the order amount and any additional charges such as taxes.

BUYER: The natural or legal person identified by the name/title, address, phone and email provided in membership or billing forms when ordering. Buyer details are determined from the billing/membership information recorded at the time of order.

2. Definitions

LAW: Law No. 6502 on the Protection of Consumers.
REGULATION: Distance Contracts Regulation.
SELLER: AI Research Lab Yazılım LTD. ŞTİ. (offers services under the PrepSub brand).
BUYER: Natural or legal person purchasing digital services/packages via the Site.
SITE: The website at prepsub.com and related panels.
SERVICE: Access to AI tools, analysis, reporting and credit-based digital usage rights.
ORDERING PARTY: Person placing an order via the Site.
AGREEMENT: This distance sales agreement.
GOODS/SERVICE: Software-based digital services and intangible usage rights delivered electronically.

3. Subject

This Agreement regulates the parties' rights and obligations under Law No. 6502 and the Distance Contracts Regulation regarding the sale and digital delivery of digital analysis packages, credit packages, institutional licenses or similar services ordered electronically by the BUYER on the SELLER's Site. Listed and published prices are sales prices and remain valid until updated. Time-limited campaign prices remain valid until the stated end date.

4. Buyer and Ordering Party Information

The BUYER's name/title, address, phone, email and billing details are taken from membership records and the billing address entered or selected at checkout. The BUYER warrants that such information is accurate and current and is liable for damages arising from inaccuracy.

5. Subject of the Agreement

The subject matter is digital service packages whose features, content and prices (VAT inclusive/exclusive as shown) are published on the Site. Core features (package type, credit amount, scope) are published on the Site. Purchased packages grant cloud software usage rights, not consulting. Unused credits are non-transferable unless otherwise stated in writing.

6. Pricing and Payment

Prices are published on the Site; VAT treatment is shown in the order summary unless otherwise stated. Payment is made via credit card / virtual POS through a secure payment infrastructure (iyzico). Bank or intermediary commissions are subject to their rules. If the price is not paid or payment is cancelled in bank records, the SELLER's obligation to perform ends.

7. Delivery

PrepSub products and services are digital; no physical shipping is performed. Upon successful payment, analysis credits and related digital rights are assigned to the BUYER account and become available via the panel. Delivery is immediate electronic performance of a service / intangible good. Institutional account setup may be coordinated separately.

8. General Provisions

8.1. The BUYER acknowledges having read the preliminary information on product features, price, payment method and delivery, and confirmed it electronically.
8.2. The SELLER undertakes to perform the service in accordance with the ordered specifications, applicable law and with due care.
8.3. If performance becomes impossible, the SELLER shall notify within a reasonable time and refund in accordance with the law.
8.4. In force majeure, the SELLER shall notify the BUYER; the BUYER may request cancellation, postponement or an equivalent package.
8.5. The BUYER may not use the Site contrary to public order, morality or third-party rights; spam or malware activities are prohibited.
8.6. Third-party links on the Site are for convenience; the SELLER is not liable for their content.
8.7. The SELLER may suspend or terminate the service in case of threats to system security, academic ethics violations or failure to meet payment obligations.

9. Right of Withdrawal

9.1. The BUYER has a statutory right of withdrawal for distance contracts within the period provided by law. For service contracts, the period generally starts on the date the contract is concluded.
9.2. Where performance of a service has begun with the consumer's approval before the withdrawal period ends, the right of withdrawal may not be exercised.
9.3. Exceptions under the Regulation may apply to services performed immediately in electronic form or intangible goods delivered immediately to the consumer.
9.4. By approving this Agreement at checkout, the BUYER acknowledges having been informed about the right of withdrawal and its exceptions.

10. Cases Where Withdrawal Cannot Be Used

Packages whose digital analysis credits have been assigned and/or used; services performed immediately electronically; services whose performance began with consumer approval; and customized institutional licenses may not be eligible for withdrawal/refund under the Regulation and this Agreement. Detailed processes are set out on the Delivery and Return Policy page.

11. Refund and Cancellation

Completely unused analysis packages may be evaluated if requested within a reasonable time after purchase. Used credits are non-refundable. In case of system errors or failure to generate a report, technical remediation is attempted first; otherwise additional credits may be considered. Requests should be sent to destek@prepsub.com with invoice/order details. Details: Delivery and Return Policy page.

12. Default

If the BUYER pays by credit card and defaults, liability arises under the cardholder's bank agreement. The bank may pursue legal remedies; damages suffered by the SELLER due to delayed performance may be claimed.

13. Dispute Resolution

For disputes arising from this Agreement, consumer arbitration committees and consumer courts at the consumer's residence or where the consumer transaction took place are competent within the monetary limits set by law. For commercial purchases, generally competent courts and enforcement offices are reserved. Venue: Ankara.

14. Entry into Force

The BUYER is deemed to have accepted all terms upon reading and approving this Agreement electronically before paying for an order on the Site. The Agreement enters into force upon completion of payment. The SELLER shall implement technical measures to obtain confirmation that the Agreement was read and accepted before payment.